Sales & Finance Administration
Sales & Logistics Coordination
Sales & Account Management

Yume is a revolutionary marketplace that helps connect businesses that have premium surplus or excess produce with other businesses that can use it. It takes the best modern technology has to offer and connects a community of like-minded people who see surplus or unsold food, not as a problem, but as a chance to make a positive difference for our planet, for ourselves, our friends, and for our global community. Yume is committed to reducing food waste – come and join the Yume movement.

As the Account Coordinator you will help have a direct impact on the Yume movement but assisting the team as outlined in the key responsibilities. The Account Coordinator is a crucial lynch-pin to the company providing coordination and support across multiple teams, requiring a willingness to be flexible and accountable to multiple streams of work at any given time.

In line with Yume policies and procedures, the Account Coordinator will be required to;

• Assist the sales team with confirming and finalising orders, and processing the necessary paperwork to do so. Ensure accurate and complete capture of sales in Yume’s operating systems.
• Coordinate smooth delivery of goods, and take ownership of the freight processes.
• Assist the Business Development & Finance teams with post sales reconciliation, including processing and issuing required paperwork.
• Ensure that data is accurately entered and segmented into the company’s CRM or other sales management system.
• Negotiate and prepare where appropriate, service contracts for new and existing buyer and supplier relationships including credit applications.
• Management of incoming enquiries; manning the Yume phone landline, and two shared email inboxes.
• Upload and management of deals on the Yume platform.
• Own and grow the professional relationship of buyer & supplier accounts assigned to your workflow, and assist with any new inbound relationships where applicable.
• Research and identify new commercial opportunities to work with Australia’s leading food service and hospitality operators, including pub groups, hotel groups, event centres, caterers, industrial food wholesalers and manufacturers.
• Support platform testing activity and proactively provide feedback on the technical aspects of the platform.
• Report to work as scheduled with a willingness to work flexible hours according to business needs.
• Show a willingness to adopt change and new initiatives.
• Complete other allocated duties, not specifically mentioned in this document, but within the capacity, qualifications and experience normally expected from persons occupying positions at this classification.

• Actively participate in team activities, meetings and projects.
• Actively promote and encourage a service culture within the team.
• Look for opportunities to enhance efficiency and effectiveness throughout the business, with particular focus on the Business Development and Finance Administration teams.
• Develop and Maintain effective communication and strong working relationships within the Yume team
• Take reasonable care of your health and safety and the health and safety of others in the workplace.

Business related qualifications will be highly regarded.

• Outstanding Drive and Energy are essential characteristics to be successful at Yume along with a desire to have a Positive Impact on the business and the world.
• Experience in complex administration roles is essential
• Exceptional attention to detail and time management skills
• Experience with Xero financial software (processing purchase orders, invoices & bills) and account reconciliation
• Experience in researching and identifying business to business sales opportunities
• Ability to assist the Business Development team achieve and exceed sales targets
• Strong customer-centric verbal & written communication skills
• Experience in contract negotiation highly regarded
• Sound knowledge of the Google and Microsoft Suites
• Previous experience working with a CRM system
• Experience in an IT/product space, or knowledge of basic tech principles highly regarded

The successful candidate will be a highly organised, engaging and self-motivated professional with excellent time management, interpersonal and networking skills when dealing with a wide range of internal and external stakeholders. They will possess high levels of drive, energy, integrity and tenacity as well as the ability to build trust and commitment with peers and customers alike. A passion in sustainability is also key, with an eagerness to learn and flex with the company as needed.